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Refund Policy


Refund Policy: Refund requests will be handled according to the following guidelines.

Programs:
  • Full refunds are issued for programs that are canceled by the Township.
  • Up to two-weeks prior to the start of any program a $20 administrative fee will be deducted for all refund requests.
  • No refunds will be issued within two weeks of any program or once a program has begun.
  • Trips: Refunds are issued only if the seat can be re-sold (i.e., waiting list) or if the trip is canceled.
  • Exceptions may exist for programs that run cooperatively with outside providers and may include non-refundable fees      
  • There are no cash refunds. All approved refunds will be issued via credit card, township check or account credit.  
  • Injury or Illness: In the event of a medical emergency, written verification from a physician will be required. Approved requests will be prorated to reflect attendance, $20 administrative fee and issued as an account credit only.        

Pavilion/Facility Rentals:

  • No refunds will be issued within two weeks of pavilion rental. In the event of inclement weather, notification of non-use due must be made a minimum of 24-hrs. prior to the scheduled use day and No later than Friday at 4pm if the rental is scheduled for a weekend. 
  • There are no cash refunds. All approved refunds will be issued via township check or account credit. 
Special Event Applications:
  • 100% refunds (less application fee) will be issued if cancelled, at minimum, four full weeks prior to the scheduled event.
  • 75 % refunds (less application fee) will be issued if cancelled, at minimum, three full weeks prior to the scheduled event.
  • 50 % refunds (less application fee) will be issued if cancelled, at minimum, two full weeks prior to the scheduled event.
  • 25% on account refund (less application fee) will be issued if cancelled, at minimum, one full week prior to the scheduled event.
  • No refunds will be issued if cancelled with less than one full week (business days) of the scheduled event. (i.e., Wednesday if a Saturday/Sunday event)
  • Exceptions are not generally considered however, for any and all exceptions granted refund will be done on account credit only.